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Location : Phoenix, AZ (2Months Remote)
Duration: Long Term Contract
Must have prior experience in Account Receivable
Key Skills : Data Analytics; JIRA; Microsoft Office Suite; Microsoft OneDrive; Microsoft SharePoint; Project Management; Rally
Job Description
**Associate/Senior Associate (B30) Digital Product Manager (PHX)**
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we are supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we are proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.
The Global Accounts Receivables team is a part of the Enterprise Platforms and plays a key role in the development of New Card Products, Benefit Programs, Lending and Commerce initiatives that help grow revenue, deepen customer engagement, and increase member value.
We are looking for someone to join our team — a strategic problem solver exhibiting high level of customer empathy, with an ability to see offerings through the eyes of the user, ensuring each new release incrementally enhances the product experience.
Does this sound like you?
– Passionate for great products and has a demonstrated customer focus
– Excellent written and verbal communications
– Strong ability to build relationships
– Experience delivering and making things happen
– Highly organized
– Ability to manage a fast pace and highly dynamic environment
Key Responsibilities:
– Work with Product Manager and engineers to understand and prioritize product features across platforms/products
– Write user stories with appropriate acceptance criteria.
– Partner with other product and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions
– Ensure that the appropriate tracking and reporting is in place to monitor performance post launch in order to evaluate future investment.
– Perform Demos and Launch Announcements with key team members to demonstrate success and metrics of improvement.
Qualifications:
– Understanding of software development lifecycle and Agile. Familiarity with BDD, Scaled Agile Framework and principles is highly preferred.
– Recent experience working with a team of software engineers.
– Analytical and problem-solving skills.
– Previous knowledge and experience with delivering at scale would be a valuable asset
– Experience with a Bank Accounts Receivable or Payment or Lending Product highly preferred
– Bachelor’s Degree in Computer Science, Information Systems, or other related field (or has equivalent work experience) preferred.
– High degree of comfort and understanding with technical concepts, data structure, tech stacks preferred
– Prior experience in a matrix organization and cross functional environment is a plus.
